Privacy Policy
Effective date: June 2, 2026
Keptly LLC (“Keptly,” “we,” “us,” or “our”) provides HVAC filter delivery and compliance documentation services to multifamily property management companies. This Privacy Policy explains what information we collect through our website (keptlyusa.com), our cost assessment tool, and related email communications — and how we use and protect it.
1. Who we are
Keptly LLC is a limited liability company organized in the State of Florida, United States. You can reach us at hello@keptlyusa.com with any privacy questions or requests.
2. Information we collect
We collect information you provide directly and information collected automatically when you use our site.
- Information you give us: your first name, business email address, and the property details you enter into our cost assessment tool (such as unit count, filter program, occupancy, and operational answers). If you contact us, we keep the contents of that correspondence.
- Information collected automatically: basic technical and usage data such as IP address, browser type, device information, pages visited, and referring source, collected through cookies and similar technologies used by our website and form provider.
3. How we use your information
- To generate and deliver your filter cost assessment and the requested breakdown materials;
- To send you related emails about HVAC filter compliance, Keptly’s services, and relevant follow-ups;
- To respond to your inquiries and provide customer support;
- To operate, maintain, and improve our website and services;
- To comply with legal obligations and protect our rights.
4. Email communications
When you submit your email through our assessment tool, you consent to receive emails from Keptly. Every marketing email includes an unsubscribe link, and you can opt out at any time — we honor opt-outs promptly in accordance with the U.S. CAN-SPAM Act. You can also email hello@keptlyusa.com to be removed.
5. How we share information
We do not sell your personal information. We share it only with service providers who help us operate our business, and only as needed to provide our services:
- Systeme.io — landing pages, forms, contact management, and email delivery;
- Twilio SendGrid — outbound email delivery infrastructure;
- Cloudflare — DNS, security, and content delivery for our website;
- Google Workspace — our business email.
We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, and property of Keptly or others.
6. Cookies and tracking
Our website and form provider use cookies and similar technologies to make the site work, remember your inputs, and measure performance. You can control cookies through your browser settings; disabling them may affect how the site functions.
7. Data retention
We keep your information for as long as needed to provide our services, communicate with you, and meet legal and business requirements. When you unsubscribe or request deletion, we remove or de-identify your information except where we are required to retain it.
8. Your choices and rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing emails at any time. To make a request, email us at hello@keptlyusa.com. Depending on where you live (for example, California or the EU/EEA), you may have additional rights under applicable law; we will honor those rights as required.
9. Data security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Material changes will be reflected on this page.
12. Contact us
Questions about this policy or your information? Email hello@keptlyusa.com.